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One Million Mile Warranty - Terms & Conditions - US/EU

 
Reflex Exhausts INC warrants that all products are free from defects at the time of fitting. Most of our mufflers* are warranted against blowouts and defects in material and workmanship for as long as the original purchaser owns the vehicle on which it was originally installed...

The warranty does not include and damages made by the purchaser e.g. grinding on the floor, knocks, misuse or damage from accidents. If any part of the exhaust is found damaged via this method the warranty will be void. Also the cost of labour and any additional parts required to complete installation of a replacement muffler are not covered by this warranty e.g. hanging rubbers. Most of our exhausts are designed for show vehicles.

The decibel limit for each state and each country is different. It is the customer’s responsibility to notify on the time of original purchase how loud the customer wants the exhaust to be. Any changes to the exhaust other than to warranty claims will be chargeable. The Reflex exhaust dealer is not responsible for any fines, which may be charged.
The warranty certificate (depending on country of purchase), along with proof of purchase depending on dealer, must be presented to the service outlet from which you originally purchased the exhaust, when making a claim for repair or replacement. The original muffler must also be returned and exchanged for a new muffler of the same part number. Alterations to tail pipes or boxes cannot be done after the exhaust has been installed. Reflex exhausts are made form stainless steel. To keep the original finish we suggest you clean your new purchase especially the tail pipe with stainless steel cleaner to keep the finish. Under no circumstances should any type of acid cleaner be used, as this may cause corrosion to the finish and may void the warranty.



No other warranty, expressed or implied (including merchantability), applies to the mufflers, nor is any person or the manufacturer authorised to assume any other warranty. The manufacturer does not assume any responsibility for any consequential damages occasioned by the muffler, or inconvenience or interruption in any operation. It is the customer’s responsibility to check with the manufacturer if the vehicles warranty will be voided. Reflex Exhausts INC will take no responsibility for claims to other parts of the vehicle.

All warranty claims must be booked in by the dealer at a convenient time. Any part found to be at fault would be either repaired or replaced. Reflex exhausts INC and its dealers are not responsible for any other labour charges, trailer (tow), travel, or fuel expenses incurred during a possible a warranty claim. All exhausts fitted are tailored for each specific vehicle and vehicles may have to return to the participating dealer for the exhaust to be tweaked, as movement of the exhaust cannot be guaranteed. It is the dealer’s responsibility where the exhaust was fitted to fix the fault
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

* Original equipment flanges and brackets may be used when installing by your reflex dealer. These parts are not carried under the warranty program.



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